Frequently Asked Questions
I offer a free 30 minute initial assessment (no charge, no obligation) which, as well as establishing your Spanish level, allows us to get to know each other and gives you the opportunity to ask any questions.
Emphasis is put on conversation and lessons will be tailored for you according to your abilities. To build your confidence to speak we will go through grammar (applying it to real life situations), building a vocabulary, reading and listening to different accents, etc. I will use the many different resources I have to teach you. Some of these resources I will send to you before or after the lesson by email.
The lessons last 60 minutes
The payments are through TransferWise or PayPal and you do not need to have a PayPal account. Payment will be in advance. This can be class by class or, in case of booking a block you will pay the whole block before starting it. I will send you an e-mail with the invoice that you can pay by just following the instructions. All packages expire within 6 months of start day of payment. There is the option to do a bank transfer, just ask me if you´d like to know more details.
In order to cancel you must give at least 24 hours notice before the lesson is scheduled to take place. If you need to cancel within 24 hours before the start of the lesson, unfortunately you will still be charged. To cancel or change a class, please send an email to: firstname.lastname@example.org or a WhatsApp to: 0034 629689432
If there are technical problems which mean the lesson cannot take place, we will arrange to finish or do the lesson at another time that suits both of us.
The easiest way for us to have the lesson is through Appear.in. With this application you do not need to register or download anything, you just need to open the room link I send you in your browser. Another way for us to have the lesson is through Skype. You only need to have downloaded a free connection to Skype. Alternatively, we can have the lesson through Hangouts. You only need a Google account.
If you need any help with any of these applications, I will be more than happy to help you, for free, to set up whatever we need for the lessons. Just make sure that your computer, or other device, has a working microphone and that you have headphones if you want them – I will do the rest!